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| What
is Domain based Email from Shrishti Softech?
Domain
based email allows you own a personal
or business e-mail address e.g. : santosh@pandeysantosh.com
or raman@healthfields.com
or sales@healthfields.com.
These emails can be accessed in outlook
or as web mail on any Internet enabled
PC by providing the user name and password.
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How
does the Mail Account function?
Your account is
activated within 16 working hours after
the payment is realized. Once the activation
is done, we send you the admin Username
and Password for your administration
account using which you can create the
email accounts needed. |
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| How
many e-mail addresses do I get?
You
get 5 email accounts on your domain
which may be increased in the multiples
of five. |
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| How
to create further / manage existing email
addresses?
Further accounts
may be created by using the admin control
panel, which has a link to mail manager.
Click
to view the process. |
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| I
created an additional e-mail address;
now I wish to alter it, how can I do it?
Yes, all the Id’s
can be altered. If you have created
the Id’s raman@healhfields.com
and later wish to change it to raman.sharam@healthfields.com,
you need to go to mail manager delete
the first ID and create the new Id required.
Click
to view the process. |
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| How
much storage space do I get?
You
get virtually unlimited space for each
email box because as soon as the mails
are downloaded, these are deleted from
the mail server and the same space is
used to receive new mails. So the capacity
of your hard disk becomes your mail
box size practically.
However,
technically, the mailbox has a 10 MB
dedicated space with an emergency limit
of 500 Mb for each mail box. That means
the mail box will allow incoming mails
up to 500 Mb in case of extenuating
circumstances and hold up to 48 hours.
Such mails must be downloaded within
the specified time. |
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What
is the maximum size of the of attachments
I can send?
Technically, mail
server does not have a limit of attachment
size.
But, it is necessary to quote here that
the attachment size does not completely
depend upon the mail server or mail
service provider. It depends on constant
connectivity, ISP attachment limit and
some other technical aspects. Generally,
ISP’s allow the attachment up
to 5 Mb which varies from ISP to ISP. |
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| What
are the different payment options available?
We
accept the payments through:
Cheque
/ Drafts (Payable at Delhi)
Cheque/DD pickup
Cash Pickup (COD)
All
cheques and DD’s shall be favoring
“Shrishti Softech” delivered
to
Accounts
Officer
Shrishti Softech
D-226, Sector -10,
NOIDA- 201 301
Phone: +91-120-3940081
Fax : +91-120-2547353
Pickup facility is restricted to NOIDA
only. However, for special cases same
may be organized from National Capital
Region also |
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| How
can I restrict unsolicited messages in
my Inbox?
Spam
filter option of the admin control panel
enables you to put the filter to unsolicited
mails. The mails can be restricted coming
from a specific email address, containing
a subject or email text. These settings
are applicable on all the emails of
the domain.
See
value added services |
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| What
is POP3 and how it is set up?
Click
here to know the process |
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| What
are other value
added services I get ?
a)
Email Filter
Email
filter allow you to filter out any mail
coming from specific email address or
containing any objectionable subject
or text you do not wish to receive.
The settings can be done in the admin
control panel using Spam Filters option.
b)
Catch All
Catch
all option converts one of your email
ID to a catch all account. This feature
enables to receive all such mails for
which the email Id or email box does
not exist. For example you have an email
for sales as sales@psspl.com
but a person writing you a mail writes
sale@psspl.com
by mistake. Such mails get bounced in
normal course. But if this option is
activated, the mail will land on the
catch all Id automatically. If we carry
forward the same logic ahead, even if
somebody sends you a mail on abracadabra@psspl.com
, the mail will not bounce and land
on catch all account. The option can
be activated using admin control panel.
c) Email Forwarders
You
can forward any email account to some
other ID
d)
Auto responder
Auto
responders can be defined using admin
control panel. |
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| How
do I check the mails on the web?
Go
to http://<yourdomainname>:8383
i.e http://psspl.com:8383 considering
psspl.com is your domain name. Alternatively
you can use ip based URL http://209.120.245.158:8383
also.
Please
note that key in your complete email
address i.e navin@psspl.com |
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| Can
I have additional e-mail addresses other
than the 5 e-mail addresses given to me?
Yes,
we offer additional e-mail ids' in the
multiples of five (this means the minimum
order placed will be five). Each address
will have e-mail storage of 10MB expandable
up to 500 MB. Please contact the marketing
department on marketing@shrishtisoftech.com
for info.
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| How
do I contact the Customer Support?
Write
the support department to support@shrishtisoftech.com
or create a trouble ticket on www.shrishtisoftech.com
You can also call up the support desk
between 10 AM to 5 PM Monday thru Friday
on our phone numbers given on the web
site. |
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